![]() While the Best Buy warranty doesn’t cover any third party products, that’s the only way to get the warranty for any opened box items.įor the most part, Best Buy will do this without a problem. You can mention your request and wait for their guidelines about what actions they will take. ![]() You may also try calling Best Buys customer support team at 1-88. How Can I Claim My Best Buy Open Box Warranty?Īs of the time of this writing, you can find the Best Buy phone numbers by navigating to the contact page on their website. Return and exchange policy stated that you can return or exchange the product within 7 days (unless it is an open box product). If a customer needs repair and maintenance services, they should check the terms and conditions provided by the manufacturer’s warranty before making any claims about the warranty. Under warranty returns, a customer can bring back any open box items that the company is willing to repair. I think you can if you return it to the store within 90 days. Therefore, an open box excellent item has the best condition and is sold with a warranty. If an item is in Satisfactory or Fair condition, we will not be able to upgrade it. If an item is in Excellent-Certified or Excellent condition, we will be happy to apply for the item to be upgraded to Excellent. The condition of the ‘Excellent’ Best Buy open box item means that it has been checked for issues and the condition of the item has been reviewed. Does Best Buy Open Box Excellent Come With Warranty?īestbuy opens box items can be returned for a full refund if the item is not in working order.Īlthough items are sold at a discounted price, Best Buy offers a warranty and considers the item to be brand new. You must notify us within 12 months of purchase. You will have at least 14-28 days to return a damaged or defective item to us and receive a refund. If you find an item with damage that was not caused by shipping, we will happily exchange it, provide a merchandise credit or offer a full refund. However, an open box item is only eligible for return and exchange in your warranty agreement. However, if you need maintenance beyond the manufacturer’s warranty, you can choose to purchase services from Best Buy’s Geek Squad. If the manufacturer’s warranty on an open-box item has come to an end, the Best Buy store you’re shopping at will provide a procedure for servicing open-box items no longer covered. If your open box item is defective, you can contact the manufacturer’s warranty department to make a claim. The warranty on open box items is for a one-year period from the day the product was purchased. This means that if you buy a product as it is in the original packaging, you can return it for any reason within 90 days of purchase. What Is Best Buy’s Open Box Warranty Policy? Once the customer returns defective goods, Best Buy employees arrange getting repair and maintenance services. In a situation where a customer experiences a fault on an open-box item within the warranty period, it would be possible for them to claim maintenance services through Best Buy. Yes, but it is a 60 day warranty and has a 30 day return policy on open box items.īest Buy offers customers a warranty on open box items, just in case the items need repair, maintenance, and replacement after purchase. ![]() Do Best Buy Open Box Items Have A Warranty? If you are a registered Best Buy employee or an employee of an authorized Best Buy dealer, you can exchange any item received through normal retail channels for 90 days. It was really satisfying to see the result of our purchase and a big win for our wallet.īest Buy has a really great warranty policy. They did a great job of guiding us through every step of the process. We were happy to find answers to all those questions by getting in touch with Best Buy. When we purchased this item, we had several questions about it, such as whether it will work again, when it might break, and whether it was worth the price. You can also check Best Buy’s Open Box Warranty page for more information! Best Buy Open Box Warranty In 2022 Simply scan the bar code of the open box item to see if it qualifies for the warranty. While most customers are not aware of the Best Buy’s Open Box Warranty, Best Buy has made the process easy-peasy. Many consumers choose to purchase open-box items, that they’ve gotten for free or a greatly discounted price, instead of waiting for the products to be returned to Best Buy.
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